Last Updated: 11.01.2025

1. Introduction Intellecsys, Inc. ("we," "our," or "Company") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect
2.1 Service Data - Customer-provided training data - Images and videos for analysis - Voice recordings and transcripts - Integration data from business systems - Usage patterns and metrics
2.2 Account Information - Business contact details - Login credentials - Billing information - Communication preferences - Service configuration
2.3 Technical Data - IP addresses - Device information - Browser type - Usage statistics - Performance data

3. How We Use Your Information
3.1 Primary Uses - Providing AI services - Processing visual/audio data - Maintaining your account - Billing and administration - Customer support
3.2 Service Improvement - Training AI models - Enhancing accuracy - Performance optimization - Feature development - Analytics

4. Data Sharing
4.1 Third-Party Service Providers - Payment processors (Paddle) - Cloud infrastructure providers - Analytics services - Support tools
4.2 Legal Requirements - Court orders - Legal obligations - Regulatory requirements - Rights protection

5. Data Security - Encryption in transit/at rest - Access controls - Regular security audits - Incident response plan - Employee training

6. Your Rights - Access your data - Correct information - Request deletion - Export data - Opt-out options

7. Data Retention - Service period plus 30 days - Backup retention - Legal requirements - Custom retention options

8. International Transfers - Data center locations - Transfer safeguards - Privacy Shield compliance - Standard contractual clauses

9. Contact Us: cco@intellecsys.tech