1. Intellectual Property Rights
1.1 Our Rights - All software, algorithms, and technology remain our property - AI models and improvements derived from usage - Trademarks, logos, and brand elements - Documentation and marketing materials
1.2 Customer Rights - Customer data ownership - Customer's trained models (if applicable) - Integration code developed by customer - Customer's confidential information

2. Warranties and Disclaimers
2.1 Service Warranties - Service availability commitments - Professional implementation - Security standards compliance - Data protection measures
2.2 Disclaimers - No guarantee of specific results - "As-is" service provision - Third-party service dependencies - Market conditions impact

3. Liability Limitations
3.1 Financial Caps - Limited to fees paid in last 12 months - Exclusion of indirect damages - No lost profit compensation - Data loss limitations
3.2 Exclusions - Gross negligence - Willful misconduct - Personal injury - Intellectual property infringement

4. Indemnification
4.1 Customer Obligations - Third-party claims defense - Regulatory compliance issues - Data rights violations - Misuse of service
4.2 Our Obligations - IP infringement claims - Service compliance with laws - Data breach responsibilities - Security incident handling

5. Dispute Resolution
5.1 Process 1. Informal resolution attempt 2. Written notice requirement 3. Mediation options 4. Binding arbitration
5.2 Jurisdiction - California law governance - Venue selection - Court proceedings - International disputes

6. Compliance
6.1 Regulatory - Data protection laws - Industry standards - Export controls - Local regulations
6.2 Certifications - Security standards - Industry compliance - Quality management - Privacy frameworks